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ORDERING INFORMATION/FAQ

WHAT BRAND OF SHIRT DO YOU PRINT ON?
All of our designs (Small thru 3X) are printed on 4.5 oz Gildan SoftStyle tees (100% Preshrunk Cotton). 4X and 5X are printed on 6.1 oz Gildan Ultra Cotton tees (100% preshrunk cotton).

WHAT IS YOUR EXCHANGE/RETURN POLICY?
There are no refunds/cancellations on pre-order items. Period. In the event that you are unhappy with your in-stock order, you may return or exchange it within 15 days of the purchase date. Please make sure to include one of our return forms explaining why you are returning the item(s). In case of an exchange, you will be responsible for shipping the item to us, and we will be responsible for shipping the item back to you. Returned shirts must be in new, unused condition.

WHAT METHOD OF SHIPPING DO YOU USE?
Our main methods of shipping are USPS First Class and Priority Mail (for domestic orders) and USPS First Class International Mail (international orders). International customers, please be aware that you are responsible for customs fees associated with your order, and that international orders are NOT trackable. We are NOT responsible for lost or damaged packages when using this method. For other delivery options, email us: shipping@creepy-tees.com

FOR INTERNATIONAL CUSTOMERS
We know that it can be stressful waiting for your order to arrive. Our experience is that in most cases the package is in foreign countries mail system or in customs waiting to be cleared. We ask that you kindly wait for 45 days for international packages (30 days for domestic). The reason why is that we need to see if the package gets returned to us as undeliverable or it eventually finds it way to you in the postal system. Please know that there is no tracking number associated with foreign orders unless you paid additional for Priority or Express Mail. The postal systems around the world do not communicate with US postal systems in tracking first class airmail packages. We urge you to please check with your local post office to see if the package may have been attempted to be delivered and it is possible that the package is on a shelf in the back room. If the package arrives back to us we will immediately contact you. Please keep us posted once any undelivered order hits 45 days from the shipping date (30 days for domestic).

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept all major credit cards (Visa, Master Card, American Express, Discover) via  PayPal.

OTHER QUESTIONS OR CONCERNS?
You can e-mail us at: info@creepy-tees.com
 



SIZE CHART

(Gildan 4.5 oz. SoftStyle)

SIZE WIDTH LENGTH
Small 18 27
Medium 20 28
Large 22 29
X-Large 24 30
2X-Large 26 31

(Gildan 6.1 oz. Ultra Cotton)
SIZE WIDTH LENGTH
4X-Large 30 34
5X-Large 32 35



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